Monty Python's guide to creativity

I came across this entertaining talk given by John Cleese to a conference in Belgium on “Creativity” via Garr Reynold’s Presentation Zen Blog.

I guess many people associate “creativity” as something that artistic types have (or need). But it’s not restricted to the arts. We all need to be creative from time to time, whether it’s producing a painting, writing a poem, working out a scientific theory, designing a bridge or something more mundane such as pulling together a presentation or writing a report.

In his talk, John Cleese stresses a number of key points:

• “sleeping on a problem” can help to solve it
• leaving something for a while after it’s finished and going back to review or revise it can often allow you to improve the original – this ties in with my own experience. When working on a report I try to leave it for a day or two, and then reread before I issue it. I usually find there are things that I can improve.
• the key to creativity is to avoid interruptions -
• “we don’t get our ideas from our laptop” – ideas come from the unconscious – to be creative we need to “get off the grid”

His main conclusion is that in order to be creative you need to create a “tortoise enclosure,” with “boundaries of space and time” to provide an atmosphere that is safe and free from the threat of interruption. Again I can relate to this. When working on a problem, trying to think how to approach a report or some course notes, or problems associated with running a business, it can be difficult to think straight when working in the office. I find that things often become clearer if I get outdoors and go for a walk out on the moors or in the woods away from everything. I guess that’s my way of creating a “tortoise enclosure”.  There’s probably also an additional benefit. 

According to John Medina, the author of “Brain Rules”,  exercise boosts brain power. So although disappearing for a few hours out into the countryside may seem like “skiving off”. In fact it can be quite the opposite – a way of enhancing creativity and productivity. Workaholics who anchor themselves to the desk are probably fooling themselves that they’re achieving more.

Making training stick

“Made to stick” by Chip and Dan Heath – a book widely recommended on various blogs on presentation and management. Its about how to get ideas to “stick”, and the principles outlined can be applied in various contexts, but the one I’m interested in is teaching and training.The core idea in the book is that to make ideas stick the message need to have a number of attributes, summed up by the acronym SUCCES. They should be

• Simple
• Unexpected
•  Concrete
• Credible
• Emotional
• use Stories

The last of these is particularly important as stories usually involve concrete examples, can get to the core of the idea and can be framed to include unexpected and emotional aspects. The Heath’s practice what they preach with stories (lots of examples) forming the basis for the book.The occupational hygiene profession is not very good at making things “sticky” – the very name we use for our discipline is perhaps a good example of this!

Although we often can work out what our core ideas and principles are, we are not always very good at using the other aspects discussed by the Heath’s to put them across to an uninterested audience we are trying to influence, whether management, workers or regulators. For example, I was discussing the COSHH principles of good control practice with a colleague a few days ago, and we both agreed that while the principles are good and sensible, they are anything but “sticky” and its perhaps not surprising that very few people, including many general safety practitioners, have not really heard of them. From a training and teaching perspective, making ideas “sticky” is important if the learners are to remember what you’ve tried to get across, and the SUCCES principles can be applied to make the instruction more memorable.

Making things “simple” doesn’t mean “dumbing down” but making sure ideas, however complex, are put across in a way that can be understood by learners new to the principle. Things that seem obvious to an expert need to be carefully explained. This can be made easier if the ideas are illustrated by concrete examples. Every good trainer will have “war stories” that can be used to illustrate application and implementation of the principles. Case studies too are types of stories and can be based on concrete examples and are a good way of getting the learners to think through the principles. The stories and case studies clearly need to be credible if they are to be seen as relevant by the learners.

The idea of using emotion might seem a bit airy fairy but is really about making the ideas relevant to the learners by showing them that what they are learning is relevant to them, either as individuals or as part of a group. Unexpectedness is probably the most difficult principle to apply – I think that it can only be used sparingly – you can’t make everything unexpected. However its a good way of waking up the audience and grabbing attention and can be particularly useful during awareness type training, particularly where the audience might be uninterested, and can help to get the emotional “buy in” you are trying to achieve.

One thing isn’t covered in the book, which is particularly important in making training and teaching “sticky”. The book focuses on getting a message across and making it stick by presenting people with information i.e. by presenting the information verbally or in writing. Learning isn’t just about listening and reading- quite the contrary. People learn best by doing – sometimes finding things out for themselves or reinforcing the points put across in presentations and written material. Perhaps some of the ideas in the book could be applied to practical exercises. As I’ve already mentioned above, they can be applied to designing effective case studies.

So all in all, a useful book. The ideas it contains have certainly stuck with me!

Information overload in presentations

Like most professionals I attend meetings and conferences to keep myself up to date with the latest research, ideas and approaches in my field. Inevitably the presenters use Powerpoint for their presentations and, in most cases, use slides crammed with information – far too much to cover in the short time slots they're allocated. This normally results in them moving through the slides too quickly (so the audience didn’t have time to finish reading the individual slides) or  skipping and missing a number of slides.

Why do they do this?

I think that one of the reasons is that speakers at conferences usually have a limited time slot, but have a lot of information they want to communicate. By cramming information onto slides you reduce the total number and fool yourself into thinking that the amount of material you are trying to get across is manageable in the time available. It’s a little like burying your head in the sand. The problem of too much material disappears – until you try to present it!

Slides should support the presentation – they’re not a substitute for it. However, where they are used they need to be well designed if they are to perform their function effectively. I think that most presenters don’t put too much thought into that aspect of their presentation. They tend to default to using the standard Powerpoint template that focuses on using words, structured as bullets and sub-bullets.

Research has shown that its better to minimise the number of words on a slide and to use pictures or other visuals where possible. I don’t intend to go into it here, but there is a good explanation of the theory in a post on Olivia’s Mitchell’s blog“Speaking about Presentation” which includes a summary of some recent work byChris Atherton, a cognitive psychologist from the University of Central Lancashire.

Some good advice on slide design is available also available  in a number of books such as Beyond Bullet Points by Cliff Atkinson, Presentation Zen by Garr Reynolds and Slideology by Nancy Duarte.

Music lessons for conference organisers

I came across this on aWordPress blog http://returnon.wordpress.com/

I think the speaker makes some good points in his short presentation. Conference organisers everywhere take note!

Turn of that projector!

The best type of learning is active. People learn best by doing, rather than simply listening. Unfortunately too many training course involve sitting and listening to the trainer while watching an endless stream of  poorly designed PowerPoint slides. After a while the audience inevitably starts to lose concentration.

Slides have a role to play in training, but they should be used carefully. They are usually used in a passive way where the trainer talks over the slides. This can be OK for a short while, to introduce concepts or sum up a discussion, but it can get tedious after a while, even if they are well designed.

There are ways of using slides actively. For example by showing pictures on screen which can then be discussed by the class or by using them as the basis of a quiz. But there are plently of other ways of including active elements in a class. For example, brainstorming, exercises, practical demonstrations and role plays.

Introducing variation in courses keeps the audience more involved and interested and breaks up the monotony which can be associated with using one teaching method.

Sometimes it’s a good idea to turn off the projector!

Using Powerpoint in the Classroom

 I spend quite a lot of my time these days teaching and training small groups in a classroom setting. Inevitably this involves making presentations using the default tool – Powerpoint.

As I see it, there are a number of  problems inherent in using  “slideware”, like Powerpoint, in the classroom. These include:

• learning should be active – slideware is passive
• it isn’t good at distributing large amounts of information
• it inhibits spontaneous feedback
• it is not good in conveying information using non-linear paths
• it is not good at recording input from the audience

There are some other problems too. When preparing slides the standard template drives you into producing lists of bullets. This is what Edward Tufte calls the “cognitive style” of Powerpoint. Preparing a presentation using Powerpoint drives you into producing an outline of your talk. The outcome is really a set of speaker notes which is too detailed for the audience.

Faced with slides full of bullets, I find that most people tend to try and reproduce all the points. Their attention  is divided and as they have to concentrate on copying from the slides, so they can’t listen properly to what you’re saying.

Well, they’re the problems I’ve identified, and I’m sure there are others too. What can we do to get over them?

The first thing is to ask yourself whether making a presentation with a stack of slides is the best approach for the class. Active learning, where the learners are engaged, is much more effective than passive techniques where the instructor stands at the front and talks at the class. Consider the alternatives – hands on practicals, exercises, demonstrations, brainstorming, role plays, group work etc. Depending on circumstances it might be viable to incorporate one or more of these into a class. Introducing variation in the teaching methods is always a good idea. To me the best classes are more like a discussion than a lecture.

The second thing to ask is whether having pre-prepared slides is the best visual aid to use. Sometimes its better to revert to the old “chalk and talk” approach using a whiteboard, flip chart or some other active medium. This allows you to be more flexible and draw in and record contributions from the group.

Sometimes there are other options – using models or pieces of equipment you can use for demonstrations, or even pass around.

Where you decide that you need or want to use slideware, there are a number of things you should think about

try and minimise the use of slides. Ask yourself is there another way of getting this across? Use slides only for those points where its really necessary

Remember that slides are free! Break them up. Ideally each slide should focus on one point (although you may want to include some summary slides that pull together the key points, but even then don’t cram too much on one slide – have your summary list on two or more slides if necessary)

Use diagrams and pictures where possible. I’ve attended many presentations where the presenter has slides full of words when a diagram would have been better.  For example, which of the following slides on the structure of the eye would you find most helpful?

Have more slides than you need to cover the main options. This will allow you to be flexible – calling up whichever slide is most appropriate depending on how the discussion progresses. Using Powerpoint’s “presenter view” allows you to do this. Alternatively it may be able to include a menu with hyperlinks into the slide design.

Picture of the eye from http://www.exceloptics.in/newsletter.php

Non-verbal communication

I recently finished reading Ryszard Kapuscinski’s book “Travels with Herodotus”. I particularly liked the following passage:

“Negusi knew only two expressions n English: “problem” and “no problem”. But using this gibberish we communicated ably in the most fraught circumstances. In conjunction with the wordless signals particular to each human being and which can speak volumes f only we would observe him carefully – drink it in, as it were – two words sufficed for us to feel no chasm between us and made traveling together possible”

To me this sums up the role of non-verbal communication. Its possible to understand each other with using words.

This is missing when communication only takes place in writing – as when we use e-mail, carry out electronic conferencing, when conducting “e-learning” and in other situations where we rely on written and verbal communication only. Without face to face contact it is so easy for things to be misunderstood and misinterpreted because the signals given through gestures, body language etc are missing.

Another problem with e-communication is the asynchronous nature of the conversation. Its like playing correspondence chess – there can be long gaps between each “move” and take a long time to complete something which would be over relatively quickly face to face. It is also very easy for the conversation to move off at tangents, which can be difficult to bring back to the original direction.

And it's important to understand the role of non-verbal communication during presentations too. This is one of the key points made by  Susan Weinschenk,  in her video 5 Things Every Presenter Needs To Know About People, which I featured in a previous post, and her book 100 Things Every Presenter Needs to Know About People. In the video Susan's third point is that "what you say is only part of your message" - how it's said (the intonation) and body language - what she calls "para-linguistics" -  are just as important.